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Please read the following Terms of Service carefully before you agree to pet waste
removal services from Tidy Up Pet Waste Removal:
Tidy Up Pet Waste Removal is an independently owned and operated business (“us,” “we” or “our”) that provides pet waste removal services to residences, businesses and commercial properties, you agree to the following terms of service (“Terms”) that govern the sales and services provided by us (“Services”). By accepting the Services you hire us for, you are bound to these Terms. The customer understands our ability to provide the Services can be dependent on weather, condition of grass height, access to your yard which is your own responsibility, and other unknown outside influences.
Tidy Up Pet Waste Removal offers residential and commercial pet waste removal services. These services include One-Time Service, Weekly Cleaning, Every Other Week Cleaning, and Seasonal Cleaning. All pricing is based on an area size of more or lesss 1500 sqft. Larger areas will have an additional charge.
The Customer understands that if Tidy Up Pet Waste Removal can’t access the area needing cleaning due to locked/blocked/malfunctioning gates or dogs in the yard; the scoop will be skipped and charges will still apply. Tidy Up Pet Waste Removal suggests adding gate combinations or lock keys to your file to avoid locked gates. If the customer requests we come back, a $10 driving fee will be added to the customer’s bill.
Tidy Up Pet Waste Removal will work through the rain and cold as long as we can safely do so. The customer understands we cannot work through severe thunderstorms, high winds, extreme high or low temperatures, flooding or an accumulation of snow. Tidy Up Pet Waste Removal is a MONTHLY subscription service. We do not offer refunds for missed weeks due to weather. Therefore in these cases, we will skip service for that week, and see you the following week. A refund will not be issued as we still have to pick up all of the poop that would have been scooped the prior week. If you need the area cleaned before your next scheduled service, please call us and we will do our best to accommodate, but cannot guarantee it. Additionally, we do not want to tear up your yard in any way. If it is really muddy, we may skip your yard and wait until the next scheduled visit when things have dried out.
Tidy Up Pet Waste Removal does not provide services on the following holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. If your pick up day falls on one of these days, we will skip service that week and pick up the following week. There are no refunds for a missed pick up. We still have to do the work and pick up all of the poop from the week prior.
Tidy Up Pet Waste Removal pre bills monthly for our service. Your account will be charged on the 1st of the month for service. If your card is declined, we will discontinue service immediately until the issue has been resolved. If more than 30 days have passed since your last clean up, a first time clean up fee will be applied. We will only pause service for periods of 30 days. If service does not resume after the 30 day period you will be removed from the schedule. One Time Cleanings will be billed after the service has been completed. Payment is due within 24 hours. If payment becomes more that 30 days late Tidy Up Pet Waste Removal will turn your account over to collections.
We will always do our best to clean your yard the best that we can. We understand that maintaining your yard is a lot of work and it may not always be in the best shape. The customer understands that it can be very difficult to find dog poop in tall grass or in a yard full of leaves or other debris. If your grass is tall when we come, there may be some dog waste that is missed. We will be back on our next scheduled visit and will get anything that was missed if yard maintenance is complete. If you find an excessive amount that we missed, please let us know as soon as possible at tidyuppwm@gmail.com.
The following are items we charge extra for: 1) Cleaning/sanitizing dog waste from decks/patios/sidewalks ($15/visit), 2) Come Back request ($10/time), 3) Cleaning rocks/pebbled areas ($7/visit), 4) Waiting- If you make us wait to perform your cleaning ($10/visit), 5) Late payment fee: $10 added to each bill that is late. Payment is due the 1st of each month. Bill becomes late on the 3rd of each month.
We may collect personal information from you on our Sites or through any other digital or personal communication with you. Information collected by us is voluntarily provided by you and may include information such as your name, email address, phone number, and physical address. Our Sites may collect general information about the service you are requesting such as the type of property and area needing service, the type and number of pets you have, and general information about your pet’s behavior. We collect information about you in order to provide you with our services. We use personal information about our users for a variety of purposes related to our business, your information is for Tidy Up Pet Waste Removal use only. We will never sell your information or send it to third parties. We may provide user information to third-party service providers or vendors for purposes of, including without limitation, processing your payments or sending information to you, data tracking, maintenance or development of our System. We may also share your personal information in connection with law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to establish or exercise our legal rights or defend against legal claims or as otherwise required by law.
Tidy Up Pet Waste Removal provides the above Services to you subject to the Terms, which may be amended from time to time without notice to you. Amendments will be effective upon our posting of such updated Terms to our website. We recommend you visit the Sites to review any changes in our practices. Your continued use of our Services shall constitute acceptance to any changes to the Terms. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
We reserve the right to shut down operations fully between Christmas and New Years Day. You will be billed at your normal Monthly rate unless you scoop your yard fully during our shut down.
If you have any concerns about any material on our site, please contact us by email at tidyuppwm@gmail.com.
You can keep worrying about you, your family members or your pets stepping in dog poop and tracking it into your house because you keep putting off the inconvenient and not-so-fun task of cleaning up after your furry friend.
Or, you can sign up now for one of our monthly pet waste removal plans so you never have to pick up poop again while you enjoy a clean, safe and satisfying outdoor space that makes you feel good.
Tidy Up Pet Waste Removal is not the employer of the scooper assigned to you. We refer highly vetted scoopers in the area to our customers.
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